FAQ - Frequently asked questions
Comfort Clipboard Pro usage issues
Q: Your application doesn’t react to any key combinations at all.
A: Maybe that’s because another hotkey manager is running? Otherwise, please make sure that Comfort Clipboard Pro is turned on.
Q: How can I transfer the application’s settings and data to another computer?
A: Sorry, you cannot do it in one click. You will have to do the following:
|1.||Save the general settings: Parameters –> Advanced –> Save to File...|
|2.||Save the folder with clipboard data (you can find the path to this folder in the Clipboard Manager section of the Settings window).|
|3.||Restore all these data on the target computer.|
Q: The application doesn’t start and shows an error message each time I try to run it!
A: Please check this:
|1.||Maybe some of the application’s components have not been installed. Please try reinstalling the application.|
|2.||Make sure to install the application to the Program Files folder. It’s a security-related requirement for new operating systems.|
Q: Can I use the Sleep key in a shortcut?
A: No, you cannot. The Wake, Sleep, and Power keys cannot be used as a hotkey or part of a key combination for any action.
Q: How to check if your software product is registered?
A: To see the application’s registration status, select About Comfort Clipboard Pro in its context menu.